If you are not satisfied with your purchase for any reason, simply return it within 30 days for a full refund. Our book purchases come with a 100% satisfaction guarantee. Since I have the book on a 30-day approval, what happens if I decide not to keep the book? For proper credit, you must include a copy of your invoice or packing slip that were sent with your shipment. Please call us at 800.260.4754 or email us at to receive a prepaid shipping label and instructions before returning your purchase. If you have any questions, or wish to learn of options for gaining access to PLI publications outside of the United States and Canada, please email us returned must be in their original, salable condition. PLI is unable to ship books to locations outside of the United States and Canada. If you require expedited shipping, please call our customer service department at 800.260.4PLI. Please allow seven (7) to fourteen (14) business days for delivery. Standard shipping charges of $12.50 per volume apply to all orders. What is the policy on shipping and returns? You may also email place your order online as well. If you cannot reach anyone at the following numbers: 800.260.4PLI(4754) or 212.824.5710 you may also fax your order to 80 or 21. I want to place an order but I cannot reach anyone on the 800 number. In addition, there are many public parking lots and garages within a few blocks. Hours 6:00am to 8:00pm M-F, closed weekends and holidays. Where to park? Our building has valet parking in the basement (entrance on 1st Street). San FranciscoĤ55 Market Street, between First and Fremont Street, San Francisco, CA 94105 This garage is one block down from our building. For immediate assistance, please call PLI's Customer Service Department at 800.260.4PLI or 212.824.5710.Īlternatively you can e-mail or Conference Centers are located in: New York Cityġ177 Avenue of the Americas, 2nd Floor (Entrance on 45th Street), New York, NY 10036
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